Congratulations, you've won! Now what do you do?
First, print your name, address and telephone number in ink on the back of your ticket. This helps to protect you if your ticket is lost or stolen. Second, contact BCLC for instructions on how and where to claim your prize.
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Claiming prizes of less than $200
Retailers will pay prizes up to and including $200 on all lotteries, and may, at their discretion, pay prizes up to $999.99. |
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Claiming prizes of more than $1,000
Contact BCLC by phone at our Prize Payout Offices before claiming your prize. You must claim cash prizes, bonus prizes, and merchandise prizes in person from our BCLC Prize Payout Offices, or by sending the ticket, along with a claim form, to BCLC's Kamloops office. You can pick up a claim form from lottery retailers. All risks of sending tickets to BCLC remain with the player. |
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Claiming prizes of more than $10,000
Contact BCLC by phone at our Prize Payout Offices before claiming your prize. A Group Release Form must accompany any group claim for $10,000 or greater (three or more people). |
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For Scratch & Win
Be sure to claim your prize before the expiry date listed in Luck Magazine. |
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Sharing the News
Prize wins are great news, which is why we like to share your story. So remember your winning smile when claiming a prize! |
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Responsible Play
BCLC designs our lottery games for the enjoyment of the public, and would like to remind you to play responsibly, by playing only what you can afford. |
Detailed Instructions
Bring ID
To claim a prize, you must present a piece of identification with your photograph, date of birth, current address and signature, such as a current driver's licence.
- Prizes are only paid to the rightful ticket holder or group trustee
- Tickets purchased in lottery jurisdictions outside BC must be claimed from the address on the back of the ticket
- Prizes must be claimed prior to their expiry
- Prizes expire one year from the date on the ticket or as announced by BCLC
- Scratch & Win expiry dates are announced in Luck Magazine
Security
To ensure the integrity and security of the draws, and to guarantee that every ticket has an equal chance of winning, BCLC has in place stringent physical and procedural security.
Draws
Draws may be conducted by any method established by BCLC. These methods include the spin of a wheel or a traditional ball draw machine. Most BCLC draws are done by Automated Draw Machines - a computerized draw technology. Draws are generally conducted in BCLC's Kamloops office and the public is welcome to attend. Just phone us to reserve your seat.
